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  • Do you need to call the IRS? 
  • DO you want to be assured you will speak with a human when you call? 
  • Do you want to avoid waiting on HOLD for the next available IRS agent to take your call?

TIPS AND TRICKS...When Calling the IRS:

  • Calling the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday
  • When calling the IRS do NOT choose the first option re "Refund", or it will send you to an automated phone line.  
  • So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.
  • Then press 1 for "form, tax history, or payment".   
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions." 

 - When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

 - After it asks twice, you will get another menu.

  • Then press 2 for personal or individual tax questions.
  • It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - 

http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll-free number 

http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

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